Brittany ME Alone
Why can’t I just come to your store — which I have been doing for over 40 years — and get good products at a good price? Wouldn’t that be a good business model designed to succeed under all economic conditions?
It wasn’t enough you made me hassle around with getting an unlinked “preference card.” Nooooo…. Why should I give you all my personal information just to get a few cents off this and that at your store? You couldn’t just put stuff on sale?
It’s not enough that the damthing wouldn’t work in your crappy card readers and then you pretended that typing in the number “wouldn’t work.”
Oh, noooooooooooooo. Then, when I finally was forced into using my friends’ phone numbers, I gotta stand around while you attempt to figure out their names and scream them out so half the store can hear.
A Swiss bank you ain’t. Also, friendly you ain’t as your checkers get more and more frustrated with me ignoring their efforts to upsell me and engage me in your latest, badly scripted efforts at “friendly chat.” Don’t even get me started on your “begging for charities” campaigns. Really. Don’t.
And let’s not even get into how you move your checkers around so that when I get used to a group of them so I know which lines to choose [snotty and slow vs quick and helpful] you bring in a group of strangers who don’t give a hoot about this temporary placement and are all snotty and slow.
Now your sales morons have decided I don’t have enough to do just getting the money to pay for your stupid over-priced groceries: I gotta go online and choose what f’n products I want to have the discount applied to.
Every. F’n. Week.
Or I can put the “app” on my cellfone and have you follow me around that way??? Not. Gonna. Happen.
I have a choice of one other market [or going miles and miles across town] — and they will be seeing much much MUCH more of my business. Even though they are a couple of miles further away. That is time to me — time and effort I could be using profitably.
Meanwhile: You SUCK.
Strongly worded letter to follow.