Leave Brittany ME Alone
Dear Safeway,
You suck.
Why can’t I just come to your store — which I have been doing for over 40 years — and get good products at a good price? Wouldn’t that be a good business model designed to succeed under all economic conditions?
But nooooooooooooooooo.
It wasn’t enough you made me hassle around with getting an unlinked “preference card.” Nooooo…. Why should I give you all my personal information just to get a few cents off this and that at your store? You couldn’t just put stuff on sale?
Noooooooooooooooooo.
It’s not enough that the damthing wouldn’t work in your crappy card readers and then you pretended that typing in the number “wouldn’t work.”
Oh, noooooooooooooo. Then, when I finally was forced into using my friends’ phone numbers, I gotta stand around while you attempt to figure out their names and scream them out so half the store can hear.
A Swiss bank you ain’t. Also, friendly you ain’t as your checkers get more and more frustrated with me ignoring their efforts to upsell me and engage me in your latest, badly scripted efforts at “friendly chat.” Don’t even get me started on your “begging for charities” campaigns. Really. Don’t.
And let’s not even get into how you move your checkers around so that when I get used to a group of them so I know which lines to choose [snotty and slow vs quick and helpful] you bring in a group of strangers who don’t give a hoot about this temporary placement and are all snotty and slow.
Now your sales morons have decided I don’t have enough to do just getting the money to pay for your stupid over-priced groceries: I gotta go online and choose what f’n products I want to have the discount applied to.
Every. F’n. Week.
Or I can put the “app” on my cellfone and have you follow me around that way??? Not. Gonna. Happen.
Really?!?
I have a choice of one other market [or going miles and miles across town] — and they will be seeing much much MUCH more of my business. Even though they are a couple of miles further away. That is time to me — time and effort I could be using profitably.
Meanwhile: You SUCK.
Strongly worded letter to follow.
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15 Comments!
Next time they ask you your zippy code for tracking purposes just say no. Then watch the look on their face when they have absolutely no idea what to do now……
So what are you saying? You don’t like Safeway?
Bring back the neighborhood groc. stores. We still have a couple in our town.
Years ago, when Safeway tried to compete in the local market, a former classmate worked in the produce department. After I asked why they still had full price on the plums, which were fading fast, their response was that the price wouldn’t be lowered and the spoiled plums would be thrown away – company policy.
So, my opinion is that Safeway sucks, too.
We don’t have Safeway but Krogers has those rewards cards and I’ve used one for years. All they asked for was my name, address, and telephone number and the savings can be significant, especially at the gas pump. The only advertising I get is a few coupons every quarter or so so I’m not too upset that they have my address and phone number since it’s in the book anyway.
I hear we’re getting a Costco…are they like Sams Club, members only???
Don’t care for Sams Club since I don’t buy enough to justify their membership fee.
joe, COSTCO is like Sam’s club, but you have to buy in bigger quantities. Membership is around $100 per year.
My Safeway story. Many years ago, in Reno, I did a weeks worth of shopping (Family of 5 then) at my neighborhood Safeway. When I tried to pay with a check the clerk ask me if I had a Safeway check card, I told her that I had a check cashing card from my bank, which guarantees that the check will be honored. The clerk said that wouldn’t do, and I could apply for a Safeway card. I told her that I didn’t have time ’cause I had to go grocery shopping. When I was about half way to the door she shouted “What am I supposed to do with all these groceries?”. Anyone care to guess my reply?
I have a family member who works in the deli department at a Safeway in Western WA. He is always telling me about the huge volume of prepared food that is thrown away each day at each Safeway store. The employees are threatened with being fired if they siphon off any of it for a snack, and the company refuses to give it to the hungry.
Yes, Safeway sucks.
I have friend who applied for a management position after many years of devoted employment. He was turned down and secretly told it was because he was over 30.
Safeway sucks.
The China Express food is portioned for sale by people not wearing protective gloves for the safety of the customer.
Safeway sucks.
Safeway spends more asset protection budget spying on the employees than on real shoplifters.
Safeway sucks.
Glad we don’t have safeway here anymore.
I have one of those little plastic rewards tags with Winn-Dixie. They obviously track what we buy. At the checkout, while one printer is printing the register receipt, another is printing coupons on stuff we usually buy. Handy.
We get a lot of coupons on cat food. Not sure why…..
I like Safeway, never had a problem with them at all. I use Costco when I need to reload the backup pantry.
I have a Life Hack for that nosy grocery store problem. I don’t show a card, I just read off my phone number…… 818. 867.5309. My close friends and I have been signing up every where we travel…. Use the local area code. Works more than not.
Don’t understand? Sing the seven digits……. Tommy two tone, Jenny don’t lose that number.
We could make this a national, But out of my Business Movement.
I fucking hate shopping. I get all my groceries from a small 5 cash register store 3 miles away that I call “The Blue Hair Market”. Average age of the women shoppers = 102! I guess I spend enough annually, because they always give me a free ham at Easter and a free turkey at Thanksgiving; that I pick out.
I give the ham to the guy that does odd jobs at my home and the turkey to the gal that cleans the house monthly.
I use my bank credit/debit card to pay. I am certain that I am the only one who does that. Why? Because EVERY fucking time I go to check out, there is a Blue hair lady ahead of me, who waits until the cashier rings up the total and THEN, starts searching for her checkbook in her 5 gallon fucking purse, finds it, has to borrow a pen, put on her glasses, writes the check at the speed of a first grader learning the alphabet, reviews the cash register receipt, asks questions and FINALLY (…in most cases…) glances at my grocery cart and notes the fucking ice cream dripping on the floor—–and leaves!!!!!
Safeway has The Card. Albertsons has The Card. I call it the “Customer Tracking Card.”
Mostly I avoid stores that do that, I hate The Card. When Albertsons introduced it I told them I wouldn’t be coming back – apart from helping SaveMart convert the networks on the ones they bought, I haven’t seen the inside of one since.
The Raleys/Bel Air/Nob Hill chain put out a press release a few years back saying no cards – “we don’t feel right charging one person in line a different price from another.”
It skews their tracker stats when one person(maybe a middle-aged single white guy) lets everyone else in line use his card. Who, me? No, just relating a story I heard once.
Stay safe